Skintific ("we", "us", "our") respects your privacy. Our Privacy Policy ("Privacy Policy") summarizes what personal information we collect when you use any website operated by or on behalf of Skintific (each, a "Website"), and how we use and disclose this information. This Privacy Policy also explains other important topics related to your privacy. Please read this privacy policy to understand and agree to it as it will help you understand what we do with the information we collect. Skintific reserves the right to change this Privacy Policy at any time. We will reflect any modifications to this Privacy Policy on our Website and will indicate at the top of this page the last date this Privacy Policy was modified. Please review this Privacy Policy periodically so you are aware of what personal information we collect, how we use it, and with whom we may share it.
By accessing and using the Site, even as a non-registered user, you are deemed to have read, understood, and consented to us for the collection, processing, disclosure, and use of information which may also include your personal data that might be automatically detected, recorded, or stored when you access and use our Site. For registered users ("User", to avoid any doubt the use of "you" may also refer to registered users), you are deemed to have read, understood, and hereby explicitly consented to us for the collection, processing, disclosure, and use of information and also your personal data as outlined below and other matters regulated in this Privacy Policy at the time of first account registration and each time you transact or use our Site thereafter. The Privacy Policy may change or be updated from time to time with prior notice through the registered user's email address, and Users have the freedom to agree or decline by deleting their account. Users are deemed to agree to such changes in the event that the User continues to use the Site.
Brand: Skintific
Business Name: PT MAY SUN YVAN
Office Address: Rukan Seventh Walk, Citra Garden 7 Block A02 Number 22, Village/Sub-district Kalideres, District Kalideres, West Jakarta Administrative City, DKI Jakarta Province, Postal Code: 11840
(None of the above information can be used for refunds. If you require a refund, you can directly contact our contact center via
WhatsApp: 81317780142 / Email: cs@skintific.com)
PERSONAL DATA ACQUISITION
We request information deemed necessary to support Our Site when you register an account to be able to use and access the Site which is general personal data and specific personal data including name, address, telephone number, email address, credit card number and bank account information, device location data, delivery history, items shipped, description of requested or purchased items and also log information available on Our servers, internet protocol address, device activity information, browser type, date and time of request, referrer URL, operating system, and statistics of pages viewed and other information that will be useful or necessary ("Personal Data") to provide you with Our best service from the Site.
You should also know that Our Application uses geofencing technology to enhance your experience. To avoid any doubt, by using our application, you consent to the collection and use of your device's location data within the defined virtual boundaries. You have the option to control geofencing features through your device settings.
Through the use of the Site, the Company collects, processes, analyzes, and stores Personal Data, in the following ways:
a. Identity data/information that you correctly, independently, and voluntarily submit, including but not limited to when you:
create or register an account to be able to use and access the Site ("User") and fill out forms requesting information/data including Personal Data;
visit certain partner site pages of the Company listed reference links on the Company's Site (if any);
contribute to submitting, uploading content in the form of photos, writing, videos, product deliveries, submitting questions, comments or other responses regarding Our Site;
provide feedback to Us via email, filled forms, letters, or telephone calls;
activate geofencing features through settings on your device; and
fill in data on the payment confirmation page on the Site during the payment process including but not limited to bank account data, credit cards, virtual accounts, internet banking, and other payment services;
b. data that We obtain through social media, including but not limited, Instagram, by pressing the like button on Our Fan Page on Facebook or when interacting with Us through other social media sites. The Personal Data we obtain from third parties is limited to your name and posts you like available on third-party pages. The data we use is limited to aggregate mode to review and improve Our Site;
c. Data that We obtain from third parties, such as parties affiliated with Us, business partners, and other independent third parties.
d. Data recorded when you use the Site, including but not limited to when you visit the Site, which We may process technical data such as your Internet Protocol (IP) address.
The retention period for Personal Data provided to Us is: a) 10 (ten) years since We receive the Personal Data for personal data related to financial transactions; and b) 5 (five) years since We receive the Personal Data for those not related to financial transactions or until the User requests the deletion of some or all of the Personal Data, still subject to the provisions of Applicable Legislation.
USE OF PERSONAL DATA
Your Personal Data is used and protected by the Company in accordance with Applicable Legislation and this Privacy Policy. The Company collects User information for purposes including:
verifying data of Users who use the Site;
ensuring and providing a better user interface of the Site;
providing and facilitating payment transactions made by Users on the Site including among others by confirmation and delivery process of User orders;
to collect transaction data of Site Users;
carrying out the Company's obligations in connection with the implementation of cooperation with third parties;
for market research purposes or Site development so the Company can improve the Site, and/or to adjust the site to provide the Site and products most sought after by you;
to manage a draw, promotion, survey, market research, or other relevant matters intended to be provided to Users;
facilitate communication between Users and the Company's customer service in case of problems; and
for publication purposes, distribution, marketing, and further business development of the Company, including personalized offers, promotions, and notifications customized to your device's proximity detected through the geofencing feature you have enabled with our store location or certain geographical area
Personal Data that you upload or have uploaded must be updated or corrected periodically and accurately if there is any change or error to ensure the continuity and security of Our Site. You must provide information as requested by the Company accurately and correctly. In the event of inaccuracy or non-updating of Personal Data, the Company has the right to suspend your account until you make the necessary corrections.
DISCLOSURE OF USER PERSONAL DATA TO THIRD PARTIES
The Company will not transfer, sell, distribute, disclose, or lend your information and also your Personal Data to other third parties, except under the following provisions:
The Company may transfer Personal Data in whole or in most part to third parties in the event of corporate actions including but not limited to mergers, consolidations, acquisitions, or reorganizations that result in the transfer of control or ownership of the Company;
if the Company discloses such information to a party that has signed a confidentiality agreement with the Company;
if the Company is obliged to disclose and/or share your personal data in an effort to comply with legal obligations under applicable regulations;
in an effort to enforce or apply the Terms and Conditions, or to protect the rights, property, or safety of the Company, Customers, or others, including but not limited to exchanging information and Personal Data with other companies and organizations for the purpose of protecting the Company and its Users including but not limited to issues of fraud, financial loss, or other risk reduction;
in order to provide reviews or reviews given by Users on products that are available on the Site. When you have completed your purchase of a product on Our Site, you will be invited to review the product. By providing the review, the User agrees that the review may be displayed on Our Site, Our Apps, Our social media accounts, or relevant Site providers with Us or other third-party sites that partner with Us;
the Company's cooperation with business partners or other third parties by providing access to Personal Data to parties working and providing services for maintenance, development of the Site, and other relevant services.
We may share non-personally identifiable information with the public and Our partners, such as publishers, advertisers, or other relevant sites. We may share information that is publicly available to show trends about the general use of Our Site.
We may disclose to other third parties acting as Our service providers to help Us provide services to Users. These service providers include customer service providers, and payment transaction service providers.
We may share Personal Data information with other third parties to support Our needs in order to improve and develop the Company's marketing and business development interests.
We will always try with our best efforts to maintain Personal Data including when we provide Personal Data to other third parties. However, under no circumstances can Skintific guarantee the use and management of Personal Data, so it is entirely the responsibility of the third party. Users hereby agree to release the Company if there is misuse of Personal Data conducted by third parties.
RIGHTS OF PERSONAL DATA OWNERS
We have a database that allows Site Users to store information regarding billing, goods delivery, payment, tracking the status of user orders, credit card information, previous transaction lists, email addresses, and some other Personal Data.
You have the right to:
access information and to request correction of that information. If you wish to access or correct your Personal Data, you may do so using the methods We provide on each Site;
withdraw consent for the processing of Personal Data;
terminate the processing, delete, and/or destroy Personal Data in accordance with Applicable Legislation;
other rights regulated by Law No. 27 of 2022 concerning Personal Data Protection according to the procedures regulated therein and any amendments from time to time (if any).
Except for point a above, Users may exercise their rights above by sending a written notification addressed to the correspondence address as listed in this Privacy Policy, which notice contains the User's identity (name, address, ID number and email address or username used for the account on the Site) the rights to be used, the reasons for using the rights, and provided with a signature on it and by attaching a photocopy of the ID card. We reserve the right to refuse the implementation of such rights in the event We assess there is a mismatch of identity and/or our refusal is an effort by Us to comply with Applicable Legislation.
WITHDRAWAL OF CONSENT, DELETION, SUSPENSION, AND RESTRICTION OF PERSONAL DATA
You may withdraw consent, delete, suspend, or restrict the use and/or processing of Personal Data from the Site by submitting a written request to the address as listed in this Privacy Policy. All Personal Data still available to Us will continue to be used in accordance with the provisions of this Privacy Policy.
With the withdrawal of consent, request for deletion, suspension, or restriction of processing of Personal Data, We may:
no longer be able to provide services to you;
not be able to delete all data or information that has been available or published on the Site, including but not limited to the results of User reviews/reviews, User transaction history, items shipped, descriptions of items requested or purchased, and also log information available on Our servers.
not be able to use Personal Data since the withdrawal of consent for the use of Personal Data, however, we do not guarantee the use of Personal Data that has been provided by the User before the withdrawal of consent.
You hereby agree that the Company will be released from liability for any loss, damage, or harm that may arise as a result of the withdrawal of consent and deletion of Personal Data on Our Site.
COOKIES
The Company may use various technologies to collect and store information when you use and access the Site, which technologies may include the use of cookies or similar technologies. Cookies are small files that automatically take place on your computer device to identify and monitor your network connection, allowing you to use and access the Site optimally. Cookies also automatically help our system to know what browser you use and can provide you with additional services such as storing data about what you have purchased through Our Site.
CORRESPONDENCE
All notifications from Us to Users in connection with this Privacy Policy will be sent via the email registered on the User's account, Site, or other electronic systems that Users use to obtain our services. Notification is considered to have been received by the User within 2 (two) hours after receipt via email. Except for the address for exercising rights as referred to in Article 4 above, Users may provide notification to Us through the Customer Care address listed on the Site. Specifically for notification in the use of rights as referred to in Article 4 above, users may send written notifications to Rukan Seventh Walk, Citra Garden 7 Block A02 Number 22, Village/Sub-district Kalideres, District Kalideres, West Jakarta Administrative City, DKI Jakarta Province.
AD DISPLAY
Advertisements that appear on the Site come from us or other third-party advertisers. Such third-party advertisers may use cookies organized by other third-party ad servers to recognize your computer device each time they display online ads. Thus, these ad servers can collect information. This information allows advertisers to send certain ads that they consider attractive to you.
This privacy policy only applies to cookies placed by us and does not apply to third-party advertiser cookies.
PERSONAL DATA SECURITY
We work hard to protect your Personal Data from unauthorized access, especially by providing protection to you based on the following provisions:
We encrypt some of the Sites using Secure Socket Layers.
We review practices around the collection, storage, and processing of information, including technical and physical security measures, to protect the system from unauthorized access.
Bearing in mind the provisions of Article 3, We restrict access to Personal Data only to Our employees, contractors, agents who need to know Personal Data, or who are subject to explicit confidentiality obligations, as well as other third parties based on the provisions of this privacy policy.
We take technical, mandatory, and administrative steps designed to protect your Personal Data. We maintain physical, electronic, and procedural safeguards related to the collection, storage, and disclosure of your Personal Data. Our security procedures require Us to request proof of your identity before we disclose Personal Data to you. You are also responsible for helping protect the security of your Personal Data such as never giving your password to other third parties, and logging out of your account after you finish using the Site.
If not specifically defined in this policy, terms defined and used in the General Terms and Conditions of Use and Access and/or other policies as contained in or related to the Site.
Privacy Policy
